5 talks, 5 key interviews
At 5 Talks, we know that just 5 user interviews can uncover up to 80% of the insights your product needs.
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Founders often postpone user feedback, as it requires time investment, strong interviewing skills, and doing it themself sometimes can bias the feedback.
That’s where we come in: our team dives deep into user feedback to identify the root causes behind product challenges
How convert users to paid?
How improve Retention?
Why users leave? What makes us better?
What do they need?
Why they don't use this feature?
Notable cases:
Our Services
Standard 5 Talks Package
Ideal for: Quick, actionable insights to move the needle (onboarding issues, retention, etc.)
Timeline: 2 weeks
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Includes:
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5 x 40-minute user interviews
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Pre-interview audit and consultation
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Focus on 1-2 core challenges
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Deliverables:
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Insight analysis
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Recorded interview footage
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Actionable growth plan with opportunities, risks, and recommendations
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Custom Tailored Package
Ideal for: Highly specific research needs or ongoing discovery.
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Timeline: Flexible (based on scope)
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Includes:
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Flexible number of interviews based on your needs
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Competitive research and in-depth analysis
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Custom questions and hypotheses building
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Detailed insights into specific customer segments or product features
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Deliverables:
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Tailored reports, complete with growth plan, risks, and opportunities
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Ongoing consulting, including Q&A calls
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How we work
1. Discovery Interview
We begin with a discovery session led by an experienced Product Analyst, who conducts an audit and gathers key information.
This serves as a free consultation where you'll receive an outline of initial steps to implement right away.
2. Interview Package 5-Talk
Our standard approach involves a package of 5 user interviews, focusing on one or two core problems you'd like to explore. This targeted setup allows us to dig deep into user insights relevant to your growth goals.
3. Insight Report & Action Plan
Within two weeks, you'll receive a comprehensive analysis including interview footage, detailed insights, and a forward-looking action plan. This report highlights potential risks, growth opportunities, and actionable recommendations tailored to your business.
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Do you provide users for interviews?Generally we offer services to companies with existing user base. We offer guidance on reaching out and recruiting them effectively. Additionally, we can source users from outside if needed.
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Can interviews help with user retention?Absolutely. We conduct retention-focused interviews to uncover what keeps users engaged and what factors may drive them to leave.
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Do I need user interviews if I already have analytics?Analytics tells you what’s happening, but user interviews help you understand why. Talking directly to users fills in gaps that data alone can’t, giving you the context behind the metrics so you can take meaningful action.
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Can you help improve my onboarding rate or conversions to paid users?Yes, we can identify factors that may be limiting conversions and uncover opportunities for improvement. Our step-by-step investigation will reveal actionable insights to address these challenges.